Privacy policy
FolderCourier by Neon Hours Labs is a Chrome extension published by Neon Hours Labs. Draft, last updated 2026-10-30.
What stays on your device
The names, IDs and types of the Google Drive files you choose, the notebooks you add them to, and your settings are stored only in your browser (chrome.storage.local). File contents never pass through the extension or our servers: the notebook page adds the files itself when the extension clicks its own "Add source" controls for you.
What reaches our server
- Billing (paid plan only): a random install ID, your Stripe customer and subscription IDs, subscription status and dates, and the marketing channel tag on your checkout. Payments are handled by Stripe; we never see your card.
- Billing emails (paid plan only): we send three kinds of email through our email provider, Resend: a confirmation with the renewal terms and how to cancel when you start a subscription, one reminder a few days before your free trial ends, and a one-time sign-in link when you ask to manage or cancel from the link in your email. We look up your email address from Stripe when we send and don't store it on our server. The cancel link in your emails is tied to your subscription; it only sends a fresh 15-minute link to the email address on your subscription.
- Anonymous error codes (on by default, you can turn them off): when a sync check fails, the extension sends a short code such as E_PAGE_LANDMARK, the extension version and your Chrome major version. We count these per hour. They never include file names, file contents, file or notebook IDs, emails, or an install ID. Turn this off any time under Settings, "Send anonymous error codes".
Google user data
FolderCourier by Neon Hours Labs's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements. We do not sell data, use it for ads, or use it to train AI or ML models. No human reads your Drive data.
Deleting your data
Uninstalling the extension or clicking "Disconnect" deletes local data and revokes Drive access. To delete billing records, contact support@neonhourslabs.com.
Subscriptions
Paid plans renew automatically until cancelled. Cancel online any time from the extension's "Manage subscription" button.
Contact
support@neonhourslabs.com